Eastmoney Futures Forex Broker

Offshore Regulated - Moderate Risk

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Trust Score

5.8

OUT OF 10

Pros

Comprehensive financial platform offering multiple asset classes including futures, stocks, and forex
Extensive market data coverage for both domestic Chinese and international markets
Advanced trading tools including DK point decision-making system and control panel lifeline
Robust mobile trading apps for iOS and Android with real-time market data
Strong presence in Asian markets with established brand reputation
Integrated news and analysis platform providing real-time market updates
Low trading costs compared to international brokers for Chinese traders

Cons

Limited English language support and primarily focused on Chinese-speaking clients
Offshore regulation may not provide same level of protection as major international regulators
Restricted access for traders outside of mainland China
Lack of transparency regarding exact trading conditions and fees
Limited educational resources for non-Chinese speakers
Customer support mainly available during Asian business hours

Basic Information

Company

Eastmoney Futures

Region

China

Established

2010

support@eastmoney.com

Phone

unknown

Website

www.eastmoney.com

User Reviews

Wei Chen Shanghai, China

★★★★☆

I've been trading futures with Eastmoney for over 2 years, primarily focusing on commodity futures contracts. The platform offers excellent market depth and real-time data for Chinese markets. Their mobile app is particularly impressive - I use it daily for monitoring positions and quick trades. The DK point system has helped improve my trade timing significantly. Customer service is responsive during Chinese market hours, though I wish they had 24/7 support. Trading costs are reasonable compared to other Chinese brokers. My withdrawals have always been processed within 1-2 business days to my Chinese bank account.

Michael Zhang Hong Kong

★★★☆☆

Used Eastmoney Futures for 6 months trading both Chinese and international markets. Platform functionality is good but English language support is very limited which can be frustrating. Market data and execution speed are reliable during Asian hours, but I've experienced occasional delays during US market hours. The mobile app is well-designed but sometimes crashes during heavy market volatility. Documentation and support materials are almost entirely in Chinese, making it challenging for non-Chinese speakers. Good for domestic Chinese trading but needs improvement for international clients.

Liu Mei Beijing, China

★★★★★

As a professional futures trader focusing on Chinese markets, I've found Eastmoney's platform to be exceptional. Trading with them for 15 months now, managing a substantial portfolio of commodity and financial futures. Their market analysis tools and real-time data feeds are comprehensive and reliable. I particularly value the integrated news service and technical analysis features. Have processed numerous large withdrawals without any issues. The platform's stability during high-volatility periods is impressive. Their research reports and market insights have contributed significantly to my trading success. While primarily focused on Chinese markets, their international market coverage is improving.

Overview

Eastmoney Futures is a division of East Money Information Co., Ltd., one of China’s largest financial services and information providers. Established in 2010, the company has grown to become a significant player in the Asian financial markets, particularly within mainland China. The platform offers comprehensive trading services across multiple asset classes including commodity futures, financial futures, and other financial instruments. Eastmoney’s primary strength lies in its integration of extensive market data, trading capabilities, and financial information services. The platform provides traders with access to both domestic Chinese markets and international markets, offering real-time data and trading capabilities for various financial instruments. The company has developed sophisticated trading tools including their proprietary DK point decision-making system and control panel lifeline features. While primarily serving Chinese traders, the platform has been expanding its international presence, though with limited English-language services. The broker operates under Chinese financial regulations and maintains compliance with local regulatory requirements, though it may not offer the same level of regulatory protection as brokers regulated by major international authorities like the FCA or ASIC. Trading conditions include competitive spreads and commissions for the Chinese market, with various account types available to suit different trading needs. The platform’s mobile trading capabilities are particularly strong, with well-developed apps for both iOS and Android devices offering full trading functionality and real-time market data access.

Is Eastmoney Futures Safe? Regulation Analysis

Eastmoney Futures operates primarily under Chinese financial regulations, with oversight from Chinese financial authorities. The regulatory framework differs significantly from major international regulatory environments like those of the FCA, ASIC, or CySEC. The company maintains compliance with Chinese securities and futures trading regulations, though specific license numbers and regulatory details are not widely published in English-language materials. Client fund protection measures include basic segregation of client funds according to Chinese regulatory requirements, though these may not match the strict standards imposed by European or US regulators. The broker’s regulatory status should be considered offshore from an international perspective, which means traders outside of China may have limited regulatory recourse in case of disputes. No major regulatory actions or fines have been publicly reported against the broker, though regulatory transparency is limited compared to brokers operating under major international regulators. Clients should be aware that Chinese regulatory protection may not provide the same level of security as regulatory frameworks in major financial centers, and there is no equivalent to schemes like the UK’s Financial Services Compensation Scheme (FSCS) or the US Securities Investor Protection Corporation (SIPC).

Trading Products and Services

Futures Trading: Wide range of commodity futures and financial futures contracts, including major Chinese futures markets and international contracts
Stock Trading: Access to A-shares, Hong Kong stocks, and US stocks through integrated platform
Forex Trading: Limited forex trading capabilities with focus on major currency pairs
Commodities: Various commodity futures including metals, energy, and agricultural products
Bonds: Access to Chinese government and corporate bonds
Market Data: Comprehensive real-time market data for multiple asset classes and markets
Trading Hours: Follows standard market hours for respective exchanges and instruments
Leverage: Available according to Chinese regulatory requirements and specific product regulations

Trading Platforms

Eastmoney Futures provides traders with both proprietary and third-party trading platforms. Their main offering includes the Eastmoney Trading Platform, which features comprehensive market data, advanced charting tools, and integrated news feeds. The platform is available in desktop, web-based, and mobile versions, with the mobile app being particularly well-developed for both iOS and Android devices. Key features include the DK point decision-making system, control panel lifeline, and quick trading capabilities. The platform offers real-time market data, multiple chart types and timeframes, and various technical analysis tools. Mobile applications provide full trading functionality including account management, order placement, and market analysis tools. The platform interface is primarily in Chinese, which may limit accessibility for international traders. Technical features include automated trading capabilities, customizable alerts, and integration with market news and analysis. Platform stability is generally good during Asian trading hours, though some users report occasional connectivity issues during peak market periods.

Deposit and Withdrawal

Eastmoney Futures offers several payment methods tailored primarily to Chinese clients. Deposits and withdrawals can be made through Chinese bank transfers, with support for major Chinese banks. International payment methods are limited. Minimum deposit requirements vary by account type, with standard accounts typically requiring a moderate initial deposit. Processing times for deposits via Chinese banking channels are usually quick, often same-day or next-day. Withdrawal processing follows similar timeframes for domestic Chinese clients. The broker maintains relatively straightforward fee structures for deposits and withdrawals, though exact fees may vary depending on the payment method and amount. KYC verification is required in compliance with Chinese regulations, including standard identity verification documents. Currency options are primarily focused on Chinese Yuan (CNY), with limited support for other major currencies. Regional restrictions apply, with services primarily designed for mainland Chinese clients.

Customer Support

Customer support at Eastmoney Futures is primarily provided in Chinese language, with limited English support available. Support channels include telephone support, email, and online chat during Chinese business hours. Response times are generally quick during Asian trading hours but may be limited outside these times. The support team is knowledgeable about platform features and trading conditions, particularly for Chinese market products. Technical support is available for platform-related issues, with dedicated teams handling different aspects of trading and account management. Self-service resources include platform guides, trading tutorials, and market analysis tools, though primarily in Chinese language. Support quality is generally good for Chinese-speaking clients but may be challenging for international traders due to language barriers. The broker maintains physical offices in major Chinese cities for local support.

Frequently Asked Questions (FAQ)

Q: Is Eastmoney Futures suitable for international traders?
A: Eastmoney Futures is primarily designed for Chinese traders and may present significant challenges for international users. The platform interface, customer support, and educational materials are predominantly in Chinese language. While the platform offers access to international markets, the service infrastructure is optimized for mainland Chinese clients, making it less suitable for traders requiring English-language support or international regulatory protection.

Q: What trading platforms are available?
A: Eastmoney Futures provides proprietary trading platforms including desktop software, web-based trading, and mobile applications. The platforms feature comprehensive market data, technical analysis tools, and real-time news integration. Key features include the DK point decision-making system, quick trading capabilities, and advanced charting tools. Mobile apps are available for both iOS and Android devices with full trading functionality.

Q: How secure are client funds with Eastmoney Futures?
A: Client funds are protected under Chinese regulatory requirements, which include basic fund segregation measures. However, the level of protection may differ from international standards like those offered by FCA or ASIC regulated brokers. The broker operates under Chinese financial regulations, which may not provide the same level of investor protection as major international regulatory frameworks.

Q: What are the main trading products available?
A: The broker offers a wide range of trading products including commodity futures, financial futures, stocks (A-shares, Hong Kong, and US stocks), and limited forex trading. The platform provides access to major Chinese futures markets and international exchanges, with comprehensive market data and analysis tools. Trading conditions and leverage options vary by product type and comply with Chinese regulatory requirements.