TOP1 Markets (TOPONE Group) Forex Broker

CySEC Regulated - Moderate Trust
Trust Score
6.8
OUT OF 10

Pros

  • Licensed and regulated by CySEC providing client fund protection and regulatory oversight
  • Competitive spreads starting from 0.6 pips on major forex pairs with no commission charges
  • Offers MetaTrader 5 platform with advanced charting capabilities and automated trading support
  • Comprehensive range of trading instruments including 100+ forex pairs, indices, stocks, and commodities
  • Fast deposit and withdrawal processing with multiple payment methods accepted
  • Segregated client funds held in reputable banks ensuring account safety
  • Regular market analysis and trading signals provided to clients at no additional cost

Cons

  • Limited track record as a relatively new broker established in 2020
  • Customer support response times can be slow during peak trading hours
  • Lacking some advanced features like social trading or copy trading capabilities
  • Spread markup model may result in higher overall trading costs compared to ECN brokers
  • Website information could be more detailed regarding specific trading conditions and fees
  • Mixed user reviews regarding withdrawal processing times and verification requirements

Basic Information

Company
TOP1 Markets (TOPONE Group)
Region
Cyprus
Established
2020
Email
cs@top1markets.com
Phone
unknown
Website
www.top1markets.com

User Reviews

Thomas Wilson United Kingdom
★★★★☆
I've been trading with TOP1 Markets for 6 months now, primarily focusing on EUR/USD and GBP/USD pairs. The MT5 platform performs well with reliable execution and no significant slippage. Spreads are competitive during main market hours, though they can widen during news events. Customer support has been responsive when needed, typically replying within 10-15 minutes via live chat. I've made several withdrawals ranging from $500-2000, all processed within the promised timeframe. The main drawback is limited educational content compared to larger brokers, but the trading conditions themselves are solid.
Raj Patel Singapore
★★★☆☆
Using TOP1 Markets for the past 4 months with mixed experiences. The platform is stable and execution is generally good, but I've had issues with customer support during Asian trading hours. Initial account verification took longer than expected - almost 5 days. Spreads are average compared to other brokers I've used. The mobile app works well for monitoring positions but could use more features. Withdrawals are processed as promised but the procedure is quite strict. Decent broker overall but needs improvement in support response times and verification efficiency.
Maria Rodriguez Spain
★★★★★
Started trading with TOP1 Markets 8 months ago with a $5000 deposit. The CySEC regulation was a key factor in my choice. I mainly trade indices and major forex pairs, and the execution speed has been excellent. Their MT5 platform is very stable - I've experienced no disconnections or technical issues. Made several profitable trades and withdrew about $3800 in total through multiple transactions, all processed within 2 business days. The market analysis they provide is quite useful for daily trading decisions. Would recommend them especially for their reliable platform and straightforward withdrawal process.

Overview

TOP1 Markets, operated by TOPONE Group, is a retail forex and CFD broker established in 2020 that has quickly developed a presence in the online trading industry. The broker operates under CySEC regulation and focuses on providing a comprehensive trading environment through the MetaTrader 5 platform. TOP1 Markets offers trading in over 100 currency pairs, global indices, stocks, commodities, and other financial instruments. The broker employs a market maker business model with competitive spreads starting from 0.6 pips on major forex pairs. Client funds are segregated in accordance with regulatory requirements and held in reputable banks. The company emphasizes transparency in its operations and aims to provide traders with reliable market access alongside regular market analysis and trading signals. While relatively new to the industry, TOP1 Markets has invested in building a robust trading infrastructure and maintaining regulatory compliance to establish trust with its growing client base. The broker caters to both retail and professional traders, offering various account types to suit different trading needs and experience levels. Notable features include comprehensive educational resources, regular market updates, and multilingual customer support. However, being a newer entrant in the market, the broker is still building its track record and reputation in comparison to more established competitors.

Is TOP1 Markets (TOPONE Group) Safe? Regulation Analysis

TOP1 Markets operates under the regulatory oversight of the Cyprus Securities and Exchange Commission (CySEC), which provides a moderate level of client protection and operational supervision. As a CySEC-regulated entity, the broker must comply with MiFID II directives and maintain segregated client funds in accordance with European regulatory standards. This regulatory framework requires the broker to maintain adequate capital requirements, submit regular financial reports, and undergo periodic audits. Client funds are held in segregated accounts at reputable banks, separate from the company’s operational funds. The regulatory status provides clients with certain protections including negative balance protection for retail traders and access to investor compensation schemes. However, as a relatively new broker, TOP1 Markets is still establishing its regulatory track record. The broker has not faced any major regulatory actions or sanctions since its establishment, though its operational history is limited compared to more established firms. Traders should note that regulatory protection levels may vary depending on their geographical location and account classification (retail vs professional).

Trading Products and Services

  • Forex Trading: Over 100 currency pairs available including major, minor, and exotic pairs with spreads from 0.6 pips. Major pairs include EUR/USD, GBP/USD, USD/JPY with competitive pricing and leverage up to 1:30 for retail clients
  • Indices Trading: Access to major global indices including S&P 500, FTSE 100, DAX 30, and others with competitive spreads from 1.0 points
  • Stocks CFDs: Wide selection of international stocks from major exchanges including popular US tech stocks and European blue-chips
  • Commodities: Trading available in gold, silver, oil, and other major commodities with competitive spreads
  • Trading hours follow standard market sessions with 24/5 forex trading and market-specific hours for other instruments

Trading Platforms

  • MetaTrader 5 (MT5): Primary trading platform offering advanced charting, multiple timeframes, technical indicators, and automated trading capabilities. Available for desktop (Windows/Mac), web browsers, and mobile devices
  • TOP1Markets Mobile: Proprietary mobile trading application for iOS and Android devices offering full trading functionality and market monitoring
  • WebTrader: Browser-based trading platform requiring no downloads, providing essential trading features and real-time quotes
  • Platform features include customizable charts, multiple order types, one-click trading, and comprehensive market analysis tools

Deposit and Withdrawal

  • Deposit Methods: Credit/debit cards (Visa/Mastercard), bank wire transfers, and various e-wallets supported
  • Minimum Deposit: Starting from $100 for standard accounts
  • Processing Times: Instant for most electronic payment methods, 2-5 business days for bank transfers
  • Withdrawal Processing: Standard processing time of 1-3 business days after approval
  • Security: Full SSL encryption for all financial transactions and verification required for withdrawals
  • Multiple base currencies supported including USD, EUR, GBP

Customer Support

TOP1 Markets provides customer support through multiple channels including email, live chat, and online contact forms. Support is available in multiple languages during standard market hours. The average response time for live chat is typically under 10 minutes, while email queries are handled within 24 hours. The broker maintains a comprehensive help center with FAQs, trading guides, and educational resources. Technical support is available for platform-related issues, and dedicated account managers are assigned to larger accounts. Support quality is generally professional though response times can vary during peak trading hours. The broker emphasizes educational support through regular webinars and market analysis.

Frequently Asked Questions (FAQ)

Q: Is TOP1 Markets a regulated broker?
A: Yes, TOP1 Markets operates under CySEC regulation, providing client fund protection and regulatory oversight. The broker maintains segregated client accounts and follows MiFID II directives for European operations. This regulatory framework ensures operational transparency and financial security for traders.

Q: What are the minimum deposit requirements and account types?
A: TOP1 Markets offers accounts starting from $100 minimum deposit. Different account types are available with varying features and trading conditions. Standard accounts provide access to all major trading instruments with competitive spreads from 0.6 pips.

Q: How long do withdrawals take to process?
A: Withdrawal processing typically takes 1-3 business days after approval. All withdrawal requests require account verification. E-wallet withdrawals are generally fastest, while bank transfers may take 3-5 business days to complete.

Q: What trading platforms are available?
A: TOP1 Markets primarily offers MetaTrader 5 (MT5) platform, available for desktop, web, and mobile trading. The broker also provides a proprietary WebTrader and mobile app with full trading functionality.